Privacy Policy for Retail Store AI Assistant
Last Updated: January 08, 2026
Introduction
Retail Store AI Assistant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
Information We Collect
1. Camera Data
- Purpose: The App requests camera access to scan barcodes and QR codes for product identification and inventory lookup.
- What We Collect: Images captured by your device's camera when you use the scanning feature.
- How We Use It: Camera images are processed locally on your device to extract barcode/QR code information. Images are not stored permanently unless you explicitly save them. Barcode data is sent to our backend servers to retrieve product information.
- Data Retention: Camera images are processed in real-time and not stored on our servers. Any temporary image data is deleted immediately after processing.
2. Microphone and Audio Data
- Purpose: The App requests microphone access to enable voice conversations with our AI assistant.
- What We Collect: Audio recordings of your voice when you interact with the voice assistant feature.
- How We Use It: Audio data is processed to convert your speech to text and enable natural language conversations. Audio may be transmitted to third-party speech recognition services (Deepgram) and our backend servers for processing.
- Data Retention: Audio recordings are processed in real-time and are not stored permanently on our servers. Conversation transcripts may be temporarily stored to maintain conversation context during your session.
3. Device Information
- What We Collect: Device type, operating system version, device identifiers, and app version information.
- How We Use It: To provide technical support, improve app performance, and ensure compatibility.
4. Usage Data
- What We Collect: Product search queries, cart items and preferences, recent searches (stored locally on your device), and app settings.
- How We Use It: To provide personalized shopping experiences, maintain your shopping cart, and improve our services.
5. Conversation Data
- What We Collect: Text messages and conversation history with our AI assistant.
- How We Use It: To provide AI-powered responses, product recommendations, and maintain conversation context. Conversation data may be processed by third-party AI services (OpenAI) to generate responses.
How We Use Your Information
We use the information we collect to:
- Provide product information and inventory availability
- Enable barcode and QR code scanning
- Process voice commands and enable voice conversations
- Generate AI-powered product recommendations
- Maintain your shopping cart and preferences
- Improve our services and user experience
- Provide customer support
- Ensure app security and prevent fraud
Third-Party Services
OpenAI
Deepgram
- Purpose: Speech-to-text conversion for voice features
- Data Shared: Audio recordings of your voice
- Privacy Policy: https://deepgram.com/privacy
Backend Services
- Purpose: Product information, inventory management, and AI processing
- Data Shared: Barcode data, search queries, conversation data, and product preferences
- Storage: Data is stored on our secure backend servers
Data Storage and Security
Local Storage
Cart items, recent searches, and app preferences are stored locally on your device using secure storage mechanisms. You can clear this data at any time through the app settings or by uninstalling the app.
Server Storage
Product search queries, conversation data, and usage analytics may be stored on our backend servers. We implement industry-standard security measures to protect your data, including encryption in transit and at rest.
Data Retention
- Camera images: Not stored; processed in real-time only
- Audio recordings: Not stored permanently; processed in real-time only
- Conversation data: Retained temporarily for session context, deleted after session ends
- Search history: Stored locally on your device; can be cleared by user
- Cart data: Stored locally on your device; can be cleared by user
Your Rights and Choices
You have the right to:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Opt-Out: Disable camera or microphone permissions through your device settings
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Permissions
The App requests the following permissions:
Required Permissions
- Camera: Required for barcode and QR code scanning
- Microphone: Required for voice assistant features
- Internet: Required for product information and AI services
Optional Permissions
- Storage/Media: For saving scanned images (if you choose to save them)
You can revoke these permissions at any time through your device settings. Note that revoking permissions may limit certain app functionality.
Children's Privacy
Our App is NOT intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With third-party service providers (OpenAI, Deepgram) who assist us in operating the App
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transfer (merger, acquisition, etc.)
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
Consent
By using the Retail Store AI Assistant App, you consent to this Privacy Policy and agree to its terms.